Shipping policy

We strive to process and ship all orders as quickly as possible.

 

Processing Time

 

Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are as follows:

Domestic (within Guatemala): 3–7 business days

International: 7–21 business days

Please note that shipping times are estimates and may be affected by carrier delays, holidays, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. Please contact us for international shipping options and quotes before purchasing.

Incorrect Addresses

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier. If you experience an issue, please contact the carrier directly with your tracking information.

Contact Us

If you have any questions about your order or our shipping policy, feel free to reach out at:

Email: guacalantiguagt@gmail.com